Frequently Asked Questions

Find answers to common questions about Drifter, our products, services, and more.

Drifter is a curated homewares and accessories brand founded by Tisah Tucknott-Cohen, offering globally sourced, artisan-crafted goods that blend multicultural influences with a free-spirited, bohemian aesthetic.

Our collection is sourced from around the world, with a focus on pieces that carry a rich cultural history and reflect skilled craftsmanship from their place of origin.

Yes — we're now open at 2443 Marine Drive in West Vancouver. Come visit us!

Yes, we ship globally. Shipping rates and delivery times will vary depending on your location and will be calculated at checkout.

Email us anytime at info@drifterthebrand.com. We'd love to hear from you.

Sign up for our newsletter at the bottom of our website, or follow us on Instagram and Pinterest.

We work across a range of project types — from single-room styling and home staging to full-scale interior design for new construction and renovation projects.

We offer a free initial consultation. Email us at info@drifterthebrand.com to get started.

Yes — in addition to our retail collection, we offer interior design, furnishing, styling, and staging services for residential, commercial, and multi-family spaces. Past projects include private residences, resort accommodations, co-working spaces, and multi-unit rental buildings.

If your order arrives damaged, please reach out to us at info@drifterthebrand.com with photos and your order details and we'll make it right.

Please refer to our Terms & Conditions page for full details on returns and exchanges.

Please contact us as soon as possible at info@drifterthebrand.com if you need to make changes. We'll do our best to accommodate requests before your order ships.

We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shopify Pay.